NEW

As a Medical Records Specialist…

You’ll play a key role in ensuring accurate and complete medical documentation. You will review records, collaborate with referral sources and patients, and ensure insurance guideline compliance, directly impacting patient conversion and program success. Are you detail oriented and have a passion for customer service? Let’s talk!

 

We’ve Got You Covered

We offer a competitive hourly rate and a friendly, casual work environment. Full-time employees are eligible for generous and comprehensive health plans, paid time off, and 7 paid holidays.

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More Reasons to Join the Team

Promotion from within, CalSavers retirement plan, friendly and upbeat atmosphere, Employee of the Month awards, opportunities to earn gift cards, employee referral program, and more.

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Hours: 8:30 a.m. to 5:00 p.m., Monday through Friday

Job Location: Calabasas, CA (In-Office)

What You’ll Do:

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• Coordinate and track requests for necessary documentation from patients, physicians, and referral sources to ensure the timely processing of DME equipment and supply orders.

• Initiate and respond to incoming calls and emails regarding patient medical records, to ensure timely turnaround of complete patient files

• Review acquired documentation for accuracy and completeness

• Exercise judgment to reach decisions independently to execute the processing of patient accounts when special circumstances are presented

• Apply appropriate coding on documents for processing to appropriate department(s)

• Serve as departmental resource to resolve questions about documentation integrity and insurance related documentation guidelines

• Maintain compliance standards for all documents received in accordance with insurance guidelines, company compliance and HIPAA regulations

• Help assess potential roadblocks and provide input to management

• Maintain individual and departmental goals to achieve successful metrics

• Other duties as assigned

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How You’ll Stand Out:

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• Healthcare background and/or Medicare experience with familiarity regarding HIPAA regulations and patient privacy compliance preferred

• Excellent customer service skills (ability to handle sensitive/challenging communications)

• Ability to handle large volume of incoming documents and prioritize workload in a fast-paced environment

• Excellent problem-solving and trouble-shooting skills

• Demonstrated attention to detail and follow up

• Capable of identifying and completing critical tasks independently and with a sense of urgency

• Proven skill to multi-task and prioritize workload with frequent interruptions

• Ability to work in a fast-paced environment

• High School graduate or GED required

• Working knowledge of MS Office and ability to learn company-wide databases

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Compensation: $22.00-$24.00/hour

We are an equal opportunity employer committed to providing a diverse environment.

We are an equal opportunity employer committed to providing a diverse environment. This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.