We have a terrific opportunity for a Claims Representative who wants to join our team in our Tulsa, OK office (this position is not remote).
We’ve Got You Covered
Full-time employees are eligible for comprehensive health plans (including no-cost options), paid time off, and 7 paid holidays.
More Reasons to Join the Team
Promotion from within, friendly and upbeat atmosphere, Employee of the Month awards, employee referral bonus program, and more.
Hours: 8:30 a.m. to 5:00 p.m., Monday through Friday
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Job Location: Tulsa, OK (In-Office)
What You’ll Do:
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Review daily reports for the status of pending payment of claims
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Review invoicing individually to determine recovering claims status information; inquire about claims status either by phone or via insurance website(s) for online claims
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Assess best method of recovering payment of claims
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Comply with requests from insurance company for additional documentation acquisition
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Identify claims which have not been posted and update notes accordingly in patient file
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Review report for outstanding or unresolved invoicing and conduct research (online source, telephone call to insurance company) on the claim regarding status, pending action, etc.
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Respond and follow up on daily incoming emails from other NMI departments to resolve questions related to patient billing, insurance verification, posting, etc.
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Collect and distribute incoming mail; review EOBs and cross-check with notes in patient database and update any other patient information as needed or other information requested from insurance carrier
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Handle frequent daily incoming calls from insurance companies inquiring about patient questions, documentation requests, and miscellaneous requests as needed
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Other duties as assigned
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How You’ll Stand Out:
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Bachelor’s Degree or equivalent experience in medical billing preferred
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Demonstrated knowledge of third-party billing requirements and State and Federal billing and collections guidelines
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Demonstrated attention to detail, follow up, and ability to prioritize workload
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Ability to work both independently and as part of a team
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Excellent customer service skills
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Ability to communicate clearly both verbally and in writing
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Compensation: $20.00-$22.00/hour
We are an equal opportunity employer committed to providing a diverse environment.
We are an equal opportunity employer committed to providing a diverse environment. This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.